Housing Authority of Thurston County
(Housing in Thurston County; Down Payment Assistance programs, Section 8 programs; Emergency and transitional housing, other)
1206 12th Ave SE
Olympia, WA 98501
Phone: 360.753.8292
Website: www.hatc.org

Salvation Army – Olympia – Washington 824 5th Ave Se (360) 352-8596
Hot Meals Served: 7 am Breakfast, 11 am for Lunch, 5 pm Dinner

The Crisis Clinic of Thurston and Mason Counties
(24-hour information & referral to community resources)
[Phone service only.]
Phone: 360.586.2800
Website: http://www.crisis-clinic.org/

Thurston County Resource Hub
Assists with connection to local, county, and state resources, including behavioral support, employment and education, housing, and public benefits. A range of providers are also available to provide legal services, health insurance connections, case management, and substance use treatment.
929 Lakeridge Dr SW, Building 4
Olympia, WA, 98501
Phone: 360.786.5230
Website: Resource Hub | Thurston County (thurstoncountywa.gov)

Showers can be scheduled by members of the Homeless Response Team
Call 360-753-8101 or ask for the Homeless Response Team at Olympia City Hall (601 4th Ave East)
ID required

City Gate Ministries – This non-profit agency may be able to provide limited financial assistance for paying expenses such as rent, utilities, heating bills, and possible gas vouchers. A main goal is to help the homeless in Thurston County, but they can also support others facing poverty. Whether single or married, support is available. Call for an intake appointment. City Gate is based in Olympia, Washington and can be reached at (360) 705-0291

Union Gospel Mission
413 Franklin Street NE, Olympia, WA 98501
Through group recovery meetings, bible studies, individual counseling, and life skills training, single men, single women and women with children learn how to live free of addiction
Hot Meals Served: M-F 6:30 am, Noon, 5:30 pm Sat. 10 am – 11 am Sun. 7:30am and Noon
Overnight shelter available on a first-come, first-serve basis

No- Fee Vision Clinic – Call for an appointment – 309 Washington St NE, Olympia
Vision: 360.709.9725
No-Fee Dental Clinic – Call for an appointment 309 Washington St NE, Olympia
Dental: 360.943.6400

  • Crisis Response Unit
  • The Crisis Response Unit (CRU) provides free, confidential, voluntary crisis response assistance. The CRU increases our ability to provide outreach services to those in crisis, identify each individual’s circumstances and needs, and help identify individuals with chronic mental health disorders, substance abuse and co-occurring disorders.
  • Conflict resolution and mediation
  • Grief and loss
  • Substance abuse
  • Housing crisis
  • Harm reduction
  • First aid and non-emergency medical care/connections
  • Resource connections and referrals
  • Transportation to services

Services will not include: Restraining people against their will, violating confidentiality (with the exception of mandatory reporting), or providing transportation home.
Contact CRU – 360-704-2740

Homeless Response Team

The Homeless Response Team acts a bridge between unhoused community members and service providers and responds to citizen reports related to homelessness. The team works in close collaboration with other City departments and local non-profits to support the unhoused members of community in finding:

· Housing
· Employment
· Medical services
· Domestic violence support
· Substance use treatment
· Family reconciliation
· Transportation to services
· Resource connections and referrals

Individuals seeking help can ask for the Homeless Response Team at Olympia City Hall (601 4th Ave East) or call 360-753-8101.

  • Coordinated Entry System
  • If you are homeless or at risk of becoming homeless, please call the 24-hour homeless hotline at (844) 628-7343.
  • All Thurston County Homeless assistance is accessed through a County-wide Coordinated Entry System. This system connects individuals and families who are homeless, or at imminent risk of becoming homeless, to an existing available shelter or housing resource in Thurston County.
  • Coordinated Entry uses a specific definition of homeless. A homeless person is someone:
  • Living in in a place not meant for human habitation, or
  • Living in emergency shelter (including domestic violence shelter), or
  • Living in transitional housing for homeless persons, with an imminent exit date, or
  • Exiting an institution where they temporarily resided for up to 90 days (and were in a shelter or a place not meant for human habitation immediately prior to entering that institution)
  • The U.S. Department of Housing and Urban Development requires a coordinated entry process if a community receives federal dollars for homeless services.
  • By assessing everyone the same way, the community can be strategic about its limited resources and where resources may need to be redirected or added. Coordinated Entry, however, is not a housing program or a guarantee of shelter or housing.

Coordinated Entry Locations
Families with Children
Family Support Center of South Sound
3545 7th Ave SW
Olympia, WA 98502
Monday – Friday 9am – 5pm
(360) 754-9297

Youth up to 24 years old
Community Youth Services
711 State Ave NE
Olympia, WA 98506
Monday – Friday 8am-5pm
(360) 943-0780

Single adults or couples without children
Olympia Mutual Aid Partners
701 Franklin St SE
Olympia, WA 98501
Thursday 11-3pm for Coordinated Entry assessment

Homeless and Domestic Violence Services After Hours:
For domestic violence services, call the SafePlace 24-hour hotline: (360) 754-6300
At any time or after Coordinated Entry assessment hours, homeless individuals and families should call Thurston County’s Coordinated Entry Hotline at (844) 628-7343. Follow the prompts for Families with Children, Youth, or Singles and Couples without Children.

Steps of Coordinated Entry Process
Call the Coordinated Entry Hotline or visit one of the Entry Sites.
You will be pre-screened for eligibility for Coordinated Entry. Eligibility includes meeting the definition of homelessness described above.
If eligible, you will be interviewed by a trained assessor. All available shelter/housing interventions are reviewed with the client at all Coordinated Entry locations.
Based on results of the Coordinated Entry assessment, you may be prioritized for a housing intervention. Every attempt will be made to provide you with shelter when there is space available.

Click here for a PDF of this information and a list of public restrooms.